IT that runs quietly in the background, so your business doesn't have to think about it.
Supadmin handles the setups, the fixes, the security, and the calls that come in at the worst possible time. Remote-first IT support for small and medium businesses, fewer than 850 staff, across the USA and the UK.
Turnkey IT, built for businesses that can't afford downtime.
Pick one service or build a stack. Either way, you get a straight answer on price and timeline before anything starts.
Remote IT Retainer
Predictable monthly support without the overhead of in-house IT. Hour-banked plans with response times that actually hold, wherever your business sits.
Managed IT Support
Full monitoring, maintenance, and helpdesk coverage. Most problems get fixed before your team even notices something was wrong.
Microsoft 365 Setup & Migration
Get off the dodgy Gmail setup. Full M365 migration, mailbox cleanup, MFA, and SharePoint configured properly, once.
Infrastructure & Loadshedding Resilience
Power cuts shouldn't take your business down with them. We assess and harden your setup against outages.
Custom & Enterprise Projects
Outgrown the basics? We scope and build bespoke IT projects for businesses ready to move past patchwork fixes.
Hire dedicated remote talent, priced by the hour.
Beyond the retainer, book skilled people directly by the hour across four categories and five seniority levels. Three ways to package it, and a calculator below to build your exact number.
10 hrs / month
One division, the reference rate. No monthly minimum beyond this.
100 hrs / month
Where a dedicated team pod begins. Hours spread across our bench, not one person.
24/7 Coverage
Round-the-clock. A 4 to 5 person rotating pod, always on, never off.
Example shown: Helpdesk & IT Support, Mid-level. Rate depends on division and skill level, build your exact number below.
Development
Software development, frontend, backend, fullstack, mobile, embedded. AI/ML engineering. DevOps. Database administration.
Software Development, Mid-level, 10 hrs/month
Security
Cybersecurity, SOC, penetration testing, GRC, security engineering. Database administration and integrity.
Cybersecurity, Mid-level, 10 hrs/month
Operations
QA, helpdesk support, testing, IT operations, technical consulting, project management, cloud infrastructure, M365 migrations, MFA setup, geolocking.
Helpdesk & IT Support, Mid-level, 10 hrs/month
Intelligence
Data engineering, data science, analytics, BI, predictive maintenance, resource optimization.
Data Analysis, Mid-level, 10 hrs/month
Junior and Specialist levels within each category, and custom blends across categories, are all available in the calculator below.
Build your exact number.
Answer four quick questions, get a live estimate. No email required to see your number.
Four steps. No surprises.
Tell us what's broken
Or what you're worried might break. A five-minute form, not a sales call you didn't ask for.
Free assessment
We look at your actual setup and tell you what's working, what isn't, and what it would take to fix it.
A plan, in writing
Scope, price, and timeline before anything starts. You decide, no pressure, no jargon.
We implement and stay on
The work gets done, and we stick around for support, not a one-time fix that quietly breaks again.
Built for the business that's too big to ignore IT, too small for enterprise pricing.
Transparent pricing
One rate, agreed upfront. No hourly surprises buried in the invoice.
Remote-first by design
No office visit fees, no waiting for a technician to drive over. Faster fixes, lower cost.
Sized for SMBs
Not enterprise bloat. Not a freelancer who disappears. The middle ground that actually fits.
SA-born, US & UK focused
Founded in Durban in 2018, incorporated in 2019, international since 2020. In 2024 we made the call to focus solely on our US and UK customer base. Every existing South African client is still fully supported, we simply stopped onboarding new ones.
The technology underneath Supadmin has been rebuilt more times than we can count since 2018. What it's for hasn't changed once: helping businesses our size punch above their weight. We know exactly who we're building for, because we used to be them.
One team, three cities.
Headquartered in Durban, with satellite offices supporting clients directly in the USA and the UK.
Drag to spin the globe
Durban, South Africa
2 Ncondo Pl, Umhlanga Ridge, Durban, 4319
New York, USA
575 Lexington Ave, New York, NY 10022
Manchester, UK
29 John Dalton St, Manchester, M2 6DS
Straight answers, before you ask.
How much does managed IT support cost for a small business?
Our remote IT retainer starts from $800 per month in the USA and £600 per month in the UK, depending on hours and response priority. There are no hidden hourly surprises, the price you agree to is the price you pay.
Are you taking on new clients in South Africa?
Not currently. In 2024 we made the decision to focus solely on our US and UK customer base, and we stopped onboarding new South African clients from that point forward. Every existing South African client keeps the same team, the same response times, and the same support, nothing has changed for you. We are actively welcoming new enquiries from businesses in the USA and the UK.
What happens if something breaks outside business hours?
Retainer plans are scoped to Monday to Friday business hours in your local time zone. Ask about our priority escalation add-on during onboarding if you need after-hours cover.
Do I need to sign a long-term contract?
No. Retainers run month to month. If a plan stops earning its keep, you cancel it. We would rather earn the renewal than lock you into one.
Can you migrate us from our current IT provider without downtime?
Yes. Migrations are planned around your operating hours, with a rollback plan at every step. Most Microsoft 365 migrations complete with zero business-hours downtime.
Is remote IT support actually secure?
Remote access runs through audited, permissioned tooling, not generic screen-share apps, and every session is logged. For most SMBs, that's tighter than an unmanaged in-house setup.
Let's look at what's actually going on.
Fill in the form, or reach us directly. We reply to every enquiry within one business day.
hello@supadmin.co.za
Phone / WhatsApp
+27 605 721 908
Based in
Durban HQ · satellite offices in New York & Manchester
Got it.
We'll reply within one business day. If it's urgent, use WhatsApp instead.